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To help answer your questions any time, 24 hours a day, 7 days a week, we have developed this on-line help center. We have gathered some of the most commonly asked questions about our home safety products, summarized information about fire safety and prevention of carbon monoxide poisoning, and posted copies of the latest user manuals and warranty information you can view with the click of a button.

If you still can't find the information you need, you may contact our Consumer Affairs Department, Monday-Friday, 7:30 am to 5:00 pm (Central Standard Time) at 1-800-323-9005. Hours are subject to change without notice.


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